July 2022

We like to be efficient – even more so in the summer when not being efficient is taking time away from being at the beach. 🏖️

This month we might have gone a bit overboard in the theme. In the case of the Kiosk mode, for example. Kiosk mode is a new login method for our Shopfloor app.

The app helps users working on manual tasks to see work instructions, complete tasks and provide feedback information (measurements, pictures etc), optionally against thresholds. Usually, users have their own personal devices (could be company assigned, $40 wifi tablets). But we’ve found that in some cases, users like to use terminals near machines or at stations instead. In that case, they’re using a Kiosk.

The biggest change for Kiosk users is that they have to be able to log in quickly, because they’ll be sharing their terminal with others. That’s what we’ve enabled. In fact, they’ll be able to log in more than 300% more quickly!! 

Just as impactful for time savings for a number of power users at clients like Danfoss and 3M is the multi-file upload. This is huge as it saves user from having to upload each file individually. This was harder to make happen than you think because each file has attributes that need to be set. We’ve now created a nifty little interface to be able to apply those to multiple files at once.

Finally, a pet peeve of everybody who creates or manages workflows, or creates Non Conformance Remediations in Authentise – You can now drag and drop workflow steps instead of having to create them in sequence (which previously meant you had to delete old steps before adding a new insert). 

I know, crazy that we didn’t do that before, but you can see that with our unique structure of having the product, quality and customer support teams rolled into one in the Customer Success team (ably managed by Chris!) that those things that do truly matter to customers actually get addressed. 

Trying to keep this short as I too want to get out to the beach. I’ve cancelled all my meetings for next week so – see you in mid August! I’ll be working from the Austrian Alps, so if I start yodelling, don’t blame me ⛰️

Happy August!