HELP PAGES
Setting Up the QR App on Devices
Scheduling, Runs
Overview
Our MES, Flows, has two main applications:
Rapidfab (rapidfab.authentise.com) - The desktop-based application, accessed via a computer / laptop browser. This is the main application used to plan orders and runs, manage material, printers and post processors, as well as tracking progress through production.
QR (qr.authentise.com) - The mobile-based web application is primarily designed to be accessed by handheld mobile devices, such as phones or tablets. It allows users to complete work instructions and processes to manufacture and finish the parts ordered.
This article focuses on accessing the QR web application. For more information on how to use QR in your production environment, take a look at our article here.
Accessing QR & Installing the QR 'App' - Android
From your mobile device, you can most easily access the QR application by opening your browser and navigating directly to qr.authentise.com. From that page you can log in to your bureau directly and scan the QR code or barcode to take you to the appropriate area of the application.
From any page, you can install QR as an 'app' on your mobile device. This will create a shortcut on your phone / tablet desktop, enabling you to more easily access the website.
In chrome, click on the 3-dot burger menu in the top right hand corner of the browser. If you select 'Install app', QR will be added as a shortcut to the home page of the mobile device.
Accessing QR & Installing the QR 'App' - iOS
Just as with Android, you can most easily access the QR application in iOS by opening Safari and navigating directly to qr.authentise.com. From that page, log in to your bureau directly using your credentials.
From any page, you can install QR as an 'app' on your mobile device by selecting to 'Add to Home Screen'. This will create a shortcut on your phone / tablet desktop, enabling you to more easily access the website.
In Safari, click on the options menu in the top right hand corner of the browser. Scroll down to select 'Add to Home Screen'. You will then be required to provide a name for the icon - 'Authentise QR' will do. Click 'Add'. A QR app will be added as a shortcut to the home page of the mobile device for access.
To improve your experience with QR in Safari, it is recommended to change permissions in Settings > Safari > Camera to avoid the consistent pop-up of "Allow Camera" while using QR on iOS.
Updating / Removing the QR App
Occasionally, as Authentise releases updates to the QR app, you may run into some conflict if the saved app is not showing the latest release (usually due to the saved app not picking up the released updates). This will usually present it as a permission error, where you are presented with an error when you try to access a particular run or batch or material.
In these circumstances, it is super easy to force the app to update. Simply delete the saved app (press and hold the icon, and select 'Uninstall' for Android or 'Delete Bookmark' for iOS. You can then follow the process above to reinstall the app.
For information on how to set up Kiosk mode, so that you can access the QR app by scanning a QR code, please see our article here.
all articles
Name | Name |
|---|---|
Legal Information | Authentise Standard Contractual Clauses Information |
Legal Information | Dependencies & Attributions |
Legal Information | Data Processors |
Partnering with Authentise | Start using 3Diax Modules |
Partnering with Authentise | Partnership Types |
Partnering with Authentise | How to make your 3D / CAD / CAM tools deployable with Authentise |
Process Monitoring Module | How do I find my connection code in integrated devices? |
Process Monitoring Module | Computer Vision - Step by Step Tutorial |
Process Monitoring Module | What kind of camera should I use? |
Process Monitoring Module | Printing the camera mount |
Process Monitoring Module | How do I mount my webcam? |
Process Monitoring Module | I can't connect my printer. |
Process Monitoring Module | Do I have to stream my design to be able to monitor the print? |
Secure Delivery Module | Design Streaming - Step by Step Tutorial |
Secure Delivery Module | I already downloaded your App but I can't get past this first screen |
Secure Delivery Module | How to add Authentise Streaming Client to Rasberry Pi |
Secure Delivery Module | Where do I find the Authentise app in my computer? |
Secure Delivery Module | How do I find my connection code? |
Secure Delivery Module | How do I troubleshoot connection? |
Secure Delivery Module | I'm getting an error message saying "Port is unavailable" |
Secure Delivery Module | I'm running the App on Windows XP and my print won't start |
Secure Delivery Module | My printer is not listed |
Secure Delivery Module | I connected a new printer on a previously used port and the App doesn't recognize it |
Secure Delivery Module | What about Slicing Settings? |
Secure Delivery Module | I'm stuck on "Warming up printer" |
Secure Delivery Module | This is going to be a long print. What should I know before I leave it alone? |
Secure Delivery Module | How to simulate a print? |
Installation | Deployment Options |
Installation | Support from Client IT Staff |
Installation | Platform Security Description |
Installation | Technical Requirements to Host Our Software Locally / On-Premise |
AI - Revolutionize Your Data | Understanding Our Large Language Model (LLM) |
AI - Revolutionize Your Data | Introducing ThreadsBot: Revolutionizing Collaboration with Cutting-Edge AI |
AI - Revolutionize Your Data | Event Suggestion: Maximizing Productivity by Harnessing Conversation |
Threads | Welcome to Authentise Threads - What is a Thread? |
Threads | Getting started with Threads |
Threads | Threads User Types: Definitions and Capabilities |
Threads | How to Invite Users |
Threads | Integrations |
General FAQ | What are your usage limits? |
General FAQ | How exactly do you charge? |
General FAQ | Is it Down? (Authentise.pro) |
General FAQ | Is it Down? (Authentise.com) |
Flows - Setup / Tech Guides | Locations |
Flows - Setup / Tech Guides | Currencies |
Flows - Setup / Tech Guides | Traveler |
Flows - Setup / Tech Guides | Enabling Single Sign-On for your Bureau |
Flows - Setup / Tech Guides | Non-conformance Review - Setup Guide |
Flows - Setup / Tech Guides | Order Fields |
Flows - Setup / Tech Guides | Design Cost |
Flows - Setup / Tech Guides | Email Alerts |
Flows - Setup / Tech Guides | Supported Browsers and Operating Systems |
Flows - Setup / Tech Guides | Group Qualifications / User Groups |
Flows - Setup / Tech Guides | Suspicious File Uploads |
Flows - Setup / Tech Guides | Data Spillage Process |
Flows - Setup / Tech Guides | User Administration and Roles |
Flows - Setup / Tech Guides | Flows - MES Set Up Guide |
Autodesk Integration | Autodesk Prerequisites |
Autodesk Integration | Using the Autodesk Integration |
Autodesk Integration | Autodesk Integration FAQ |
Autodesk Integration | Connecting Flows with Paperless Parts - Setting up the Integration |
Reporting - Accessing Data | Microsoft Power Automate - General How-To Use Guide |
Reporting - Accessing Data | Installing the Authentise Custom Connector for Microsoft Power Automate |
Reporting - Accessing Data | Import API Data into Excel and PowerBI using PowerQuery - JSON files and direct Web API Access |
Reporting - Accessing Data | Creating a Flow via Microsoft Power Automate |
Flows - Other Modules | Enhanced Security Module |
Flows - Other Modules | Machine Analytics |
Flows - Other Modules | Quoting |
Flows - Other Modules | Quality Assurance |
Flows - Other Modules | Delta Comparison |
Digital Design Warehouse | Digital Design Warehouse |
Service Provider Module | Service Provider Module - Overview |
Service Provider Module | Step-by-Step User Guide for Service Providers |
Service Provider Module | Requesting a Bid with the Service Provider Module |
Material Management Module | Status Definitions - Material Batches |
Material Management Module | Material Test Panels |
Material Management Module | Unloading Material from Print Machines in QR App |
Material Management Module | Managing your Material Inventory (Stocks, Lots, and Batches) |
Material Management Module | Material Management Module - Overview |
Material Management Module | Material Types and Stocks |
Material Management Module | Step-by-Step User Guide - Material Management |
Echo - Connect Your Printers | Supporting non-additive machines (like CNC) |
Echo - Connect Your Printers | Echo Installation Guide |
Echo - Connect Your Printers | What is Echo? |
Echo - Connect Your Printers | Preparing for an Echo Installation |
Echo - Connect Your Printers | How to Ping Test your Printers |
Echo - Connect Your Printers | I am a Printer OEM and want to integrate my data with Authentise. |
Echo - Connect Your Printers | Supported Printers |
Echo - Connect Your Printers | What are the compatible printers? |
QR App | Authentise QR Scanner |
QR App | Setting Up the QR App on Devices |
QR App | QR - Kiosk Mode - Contactless Login Setup Guide |