Secure Delivery Module

The Design Streaming has a simulation feature, used mostly to experiment with the API and debug implementations. It's available to all users and developers and it's a bit hidden. Follow these 3 steps to find it: 1) To simulate a print, this first step is to choose what kind of printer you want to s

Please try to quit the Authentise app and then start it again. Usually it solves the problem.   If it does not work, please submit a Support request.

If you just connected a new printer in the same port used before, please manually quit the Authentise App and start it again. It should solve the problem. If it does not, please submit a support request.

If you have a single nozzle printer, Reprap-based or Makerbot, you can select "Generic" and edit Filament and Nozzle Diameter fields in the Set slicing settings screen before you start your print.

If you're still stuck in the screen where you downloaded the Authentise app, please click here.   If you have past the download screen, your printer is active, you clicked on Print Now and got a warning saying your connection is down, you are very likely to be experiencing some troubles with your in

If the App is up and running, you will be able to see the Authentise icon on your System Tray. OS X System tray: Windows System tray:  To get your connection code, just click Get connection code on the App menu and it will be automatically copied on you clipboard. Now you can pas

1) Download the code as instructed in the app or go to: http://app.authentise.com/#/app-download 2) chmod +x Authentise-armv6l-3.2.bsx 3) run the script like this ./Authentise-armv6l-3.2.bsx 4) This installs binary and runs it as a daemon. You can check this with this command: ps -ef | grep authe

3D printing can take time. Please make sure to disable your computer's sleep mode to prevent you hard drive and you internet connection from turning off. Most Operating Systems have the option to turn off the screen without turning off. You can also keep working on your computer while you print,

The slicer takes parameters about your printer, type of plastic in use, and other info to figure out how to slice the object in the STL into a number of slices. The output will use a standard format called GCode. GCode is the same standard used in CNC machines.   If you are not very experienced in S

Unfortunately, at the moment we only support Windows Vista and up.

This error message usually means there's another application taking over the port you are using to connect your printer. This application is likely to be Cura, Repetier Host, Markebot/Makerware, or any other app you use to control your printer. Please close the application, make sure it is not runn

If the App is up and running, you will be able to see the Authentise icon on your System Tray. OS X System tray: Windows System tray:  Here's a tip to run Authentise App: On Windows, press the Windows key + F and start typing Authentise (within Apps)On Mac, press the Command + Sp

To make sure your printer is connected and ready to print, you have to: 1. Connect your printer to your computer using a USB port 2. Turn on your printer 3. Download Authentise App 4. Install and run Authentise App   Here's a tip to run Authentise App: On Windows, press the Windows key + F and sta

You are about to print a design from one of our partners and have loaded the widget. The widget that looks like this: You can generate your connection code by right-clicking on the app in the task bar or System Tray and selecting Get connection code. Windows System tray: OS X System tray. After