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HELP PAGES

Autodesk Integration FAQ

The connection to Autodesk can sometimes break, here are some common causes:


1) If you are getting a red error alert saying that your export to Netfabb didn't work, you probably you haven't created a Authentise Folder in your A360 account. Remember, we asked you to do that in the Prerequisites. Jumping that section is now coming back to bite you ;) 


We can't create a Authentise Folder for you (Autodesk doesn't have this API), so for now you will have to do it: 

2) Currently, the model can only be exported to a single Account user. 


3) Right now, we can't export Binary STL's

authentise

info@authentise.com
HQ: 701 S 50th Street, Philadelphia, 19143 USA

UK Office: 33 Foley Street, London, W1W 7TL, UK

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