top of page

HELP PAGES

Creating an Order

Flows

Creating an order is the first step in the journey from idea to reality. We strive to make the process of capturing design intent as simple as possible.


An order in Authentise has two main components:


  • Order Summary - Details about who is placing the order, where it's going, and what it's for.

  • Line Item(s) - Details about each geometry that is going to be printed. Each Line Item will be based on a single geometry file and contains a number of parameters to ensure the printed item is what you're looking for (quantities, materials, workflows, and custom specifications).


When you create a new order you will first be asked to specify Order level details. After completing the required fields, you will click the Add Line Items button to create an order and have the opportunity to begin adding geometries to your order.


Order Level Details
Order Level Details

After scrolling past the order summary, you will be able to create a line item by selecting a model file and specifying the required Line Item parameters. When you are happy with your specifications, press the Save CAD File button. Note: You will want to add a line item for every unique combination of model geometry and parameters necessary to fulfill your order.


Line Item Level Details
Line Item Level Details

After adding a Line Item you will see the Line Item beneath the Order Summary and will be able to review and adjust the parameters for that object. You may also export the Line Item's model file or any other uploaded Additional Documents by clicking their file's hyperlinked name.



Checking the Mesh Viability of the Model


Once an STL model has been added to the order, the MES automatically analyses the data to ensure viability for printing. If an error is detected, the system will flag this as Unprintable in the Mesh Quality field.



Mesh Healing functionality is an additional process that can be added to your bureau. Where this feature is available, you will have the option to Heal Mesh. Upon clicking this button, the MES will automatically run an algorithm which will endeavour to repair and correct any issues detected within the STL file, therefore making that model printable. Although most errors are able to be automatically resolved, it should be noted that some errors are unable to be fixed via this functionality.


Where a file was successfully healed, the line item will indicate that it has been repaired.



Line Items without Models


If you have opted to allow Line Items to be created without a Model (we have enabled No Model Upload for you), please note that these Line Items are treated a bit differently. While a Line Item without a Model remains in the status Pending, you are able to upload a model for that Line Item. This is great if you do not have a model on hand when you are creating an Order or if the model is going to be created within a Prep Workflow or business process.


You may also choose to never upload a model for this line item but still keep it as a record of some sort of work. See below for more details on how that is done.


Setting a Line Item without a Model to Status Confirmed and Completed


This is an allowed change within the system though we expect it to be fairly rare. Typically this may be for tracking some unspecified work effort that occurred or for managing the production of something that you cannot upload into the system. The Line Item will act as a placeholder where you can record notes and details about how you would have produced the Pieces but it is important to realize that these pieces will NOT go through our Runs process. Line Items without a Model must be progressed to the status Complete by changing the Line Item's status within its respective Order.


We are always expanding the capabilities of our Order Acceptance process. If you have any suggestions, please contact support@authentise.com!


all articles

Name
Name
Flows - Setup / Tech Guides
Currencies
Flows - Setup / Tech Guides
Data Spillage Process
Flows - Setup / Tech Guides
Design Cost
Flows - Setup / Tech Guides
Email Alerts
Flows - Setup / Tech Guides
Enabling Single Sign-On for your Bureau
Flows - Setup / Tech Guides
Flows - MES Set Up Guide
Flows - Setup / Tech Guides
Group Qualifications / User Groups
Flows - Setup / Tech Guides
Locations
Flows - Setup / Tech Guides
Non-conformance Review - Setup Guide
Flows - Setup / Tech Guides
Order Fields
Flows - Setup / Tech Guides
Supported Browsers and Operating Systems
Flows - Setup / Tech Guides
Suspicious File Uploads
Flows - Setup / Tech Guides
Traveler
Flows - Setup / Tech Guides
User Administration and Roles
QR App
Authentise QR Scanner
QR App
QR - Kiosk Mode - Contactless Login Setup Guide
QR App
Setting Up the QR App on Devices
Flows - User Guides
Asset Types vs Workstations - What's the Difference
Flows - User Guides
Changes during Production: Remanufacturing, Workflow Changes, Nonconformance Reviews and Scrapping
Flows - User Guides
Creating an Order
Flows - User Guides
Production Workflows
Flows - User Guides
Understand & Interpret Pieces
Digital Design Warehouse
Digital Design Warehouse
Material Management Module
Managing your Material Inventory (Stocks, Lots, and Batches)
Material Management Module
Material Management Module - Overview
Material Management Module
Material Test Panels
Material Management Module
Material Types and Stocks
Service Provider Module
Requesting a Bid with the Service Provider Module
Service Provider Module
Service Provider Module - Overview
Material Management Module
Status Definitions - Material Batches
Material Management Module
Step-by-Step User Guide - Material Management
Service Provider Module
Step-by-Step User Guide for Service Providers
Material Management Module
Unloading Material from Print Machines in QR App
Flows - Other Modules
Delta Comparison
Flows - Other Modules
Enhanced Security Module
Flows - Other Modules
File Conversion Module
Flows - Other Modules
Machine Analytics
Flows - Other Modules
Quality Assurance
Flows - Other Modules
Quoting
Reporting - Accessing Data
Creating a Flow via Microsoft Power Automate
Reporting - Accessing Data
Import API Data into Excel and PowerBI using PowerQuery - JSON files and direct Web API Access
Reporting - Accessing Data
Installing the Authentise Custom Connector for Microsoft Power Automate
Reporting - Accessing Data
Microsoft Power Automate - General How-To Use Guide
Echo - Connect Your Printers
Echo Installation Guide
Echo - Connect Your Printers
How to Ping Test your Printers
Echo - Connect Your Printers
I am a Printer OEM and want to integrate my data with Authentise.
Echo - Connect Your Printers
Preparing for an Echo Installation
Echo - Connect Your Printers
Supported Printers
Echo - Connect Your Printers
Supporting non-additive machines (like CNC)
Echo - Connect Your Printers
What are the compatible printers?
Echo - Connect Your Printers
What is Echo?
Installation
Deployment Options
Installation
Platform Security Description
Installation
Support from Client IT Staff
Installation
Technical Requirements to Host Our Software Locally / On-Premise
Autodesk Integration
Autodesk Integration FAQ
Autodesk Integration
Autodesk Prerequisites
Autodesk Integration
Connecting Flows with Paperless Parts - Setting up the Integration
Autodesk Integration
Using the Autodesk Integration
General FAQ
How exactly do you charge?
General FAQ
Is it Down? (Authentise.com)
General FAQ
Is it Down? (Authentise.pro)
General FAQ
What are your usage limits?
Threads
Getting started with Threads
Threads
How to Invite Users
Threads
Integrations
Threads
Threads User Types: Definitions and Capabilities
Threads
Welcome to Authentise Threads - What is a Thread?
AI - Revolutionize Your Data
Event Suggestion: Maximizing Productivity by Harnessing Conversation
AI - Revolutionize Your Data
Introducing ThreadsBot: Revolutionizing Collaboration with Cutting-Edge AI
AI - Revolutionize Your Data
Understanding Our Large Language Model (LLM)
Legal Information
Authentise Standard Contractual Clauses Information
Process Monitoring Module
Computer Vision - Step by Step Tutorial
Legal Information
Data Processors
Legal Information
Dependencies & Attributions
Secure Delivery Module
Design Streaming - Step by Step Tutorial
Process Monitoring Module
Do I have to stream my design to be able to monitor the print?
Process Monitoring Module
How do I find my connection code in integrated devices?
Secure Delivery Module
How do I find my connection code?
Process Monitoring Module
How do I mount my webcam?
Secure Delivery Module
How do I troubleshoot connection?
Secure Delivery Module
How to add Authentise Streaming Client to Rasberry Pi
Partnering with Authentise
How to make your 3D / CAD / CAM tools deployable with Authentise
Secure Delivery Module
How to simulate a print?
Secure Delivery Module
I already downloaded your App but I can't get past this first screen
Process Monitoring Module
I can't connect my printer.
Secure Delivery Module
I connected a new printer on a previously used port and the App doesn't recognize it
Secure Delivery Module
I'm getting an error message saying "Port is unavailable"
Secure Delivery Module
I'm running the App on Windows XP and my print won't start
Secure Delivery Module
I'm stuck on "Warming up printer"
Secure Delivery Module
My printer is not listed
Partnering with Authentise
Partnership Types
Process Monitoring Module
Printing the camera mount
Partnering with Authentise
Start using 3Diax Modules
Secure Delivery Module
This is going to be a long print. What should I know before I leave it alone?
Secure Delivery Module
What about Slicing Settings?
Process Monitoring Module
What kind of camera should I use?
Secure Delivery Module
Where do I find the Authentise app in my computer?
bottom of page