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Creating an Order
Flows
Creating an order is the first step in the journey from idea to reality. We strive to make the process of capturing design intent as simple as possible.
An order in Authentise has two main components:
Order Summary - Details about who is placing the order, where it's going, and what it's for.
Line Item(s) - Details about each geometry that is going to be printed. Each Line Item will be based on a single geometry file and contains a number of parameters to ensure the printed item is what you're looking for (quantities, materials, workflows, and custom specifications).
When you create a new order you will first be asked to specify Order level details. After completing the required fields, you will click the Add Line Items button to create an order and have the opportunity to begin adding geometries to your order.

After scrolling past the order summary, you will be able to create a line item by selecting a model file and specifying the required Line Item parameters. When you are happy with your specifications, press the Save CAD File button. Note: You will want to add a line item for every unique combination of model geometry and parameters necessary to fulfill your order.

After adding a Line Item you will see the Line Item beneath the Order Summary and will be able to review and adjust the parameters for that object. You may also export the Line Item's model file or any other uploaded Additional Documents by clicking their file's hyperlinked name.

Checking the Mesh Viability of the Model
Once an STL model has been added to the order, the MES automatically analyses the data to ensure viability for printing. If an error is detected, the system will flag this as Unprintable in the Mesh Quality field.

Mesh Healing functionality is an additional process that can be added to your bureau. Where this feature is available, you will have the option to Heal Mesh. Upon clicking this button, the MES will automatically run an algorithm which will endeavour to repair and correct any issues detected within the STL file, therefore making that model printable. Although most errors are able to be automatically resolved, it should be noted that some errors are unable to be fixed via this functionality.
Where a file was successfully healed, the line item will indicate that it has been repaired.

Line Items without Models
If you have opted to allow Line Items to be created without a Model (we have enabled No Model Upload for you), please note that these Line Items are treated a bit differently. While a Line Item without a Model remains in the status Pending, you are able to upload a model for that Line Item. This is great if you do not have a model on hand when you are creating an Order or if the model is going to be created within a Prep Workflow or business process.
You may also choose to never upload a model for this line item but still keep it as a record of some sort of work. See below for more details on how that is done.
Setting a Line Item without a Model to Status Confirmed and Completed
This is an allowed change within the system though we expect it to be fairly rare. Typically this may be for tracking some unspecified work effort that occurred or for managing the production of something that you cannot upload into the system. The Line Item will act as a placeholder where you can record notes and details about how you would have produced the Pieces but it is important to realize that these pieces will NOT go through our Runs process. Line Items without a Model must be progressed to the status Complete by changing the Line Item's status within its respective Order.
We are always expanding the capabilities of our Order Acceptance process. If you have any suggestions, please contact support@authentise.com!
all articles
Name | Name |
|---|---|
Flows - Setup / Tech Guides | Currencies |
Flows - Setup / Tech Guides | Data Spillage Process |
Flows - Setup / Tech Guides | Design Cost |
Flows - Setup / Tech Guides | Email Alerts |
Flows - Setup / Tech Guides | Enabling Single Sign-On for your Bureau |
Flows - Setup / Tech Guides | Flows - MES Set Up Guide |
Flows - Setup / Tech Guides | Group Qualifications / User Groups |
Flows - Setup / Tech Guides | Locations |
Flows - Setup / Tech Guides | Non-conformance Review - Setup Guide |
Flows - Setup / Tech Guides | Order Fields |
Flows - Setup / Tech Guides | Supported Browsers and Operating Systems |
Flows - Setup / Tech Guides | Suspicious File Uploads |
Flows - Setup / Tech Guides | Traveler |
Flows - Setup / Tech Guides | User Administration and Roles |
QR App | Authentise QR Scanner |
QR App | QR - Kiosk Mode - Contactless Login Setup Guide |
QR App | Setting Up the QR App on Devices |
Flows - User Guides | Asset Types vs Workstations - What's the Difference |
Flows - User Guides | Changes during Production: Remanufacturing, Workflow Changes, Nonconformance Reviews and Scrapping |
Flows - User Guides | Creating an Order |
Flows - User Guides | Production Workflows |
Flows - User Guides | Understand & Interpret Pieces |
Digital Design Warehouse | Digital Design Warehouse |
Material Management Module | Managing your Material Inventory (Stocks, Lots, and Batches) |
Material Management Module | Material Management Module - Overview |
Material Management Module | Material Test Panels |
Material Management Module | Material Types and Stocks |
Service Provider Module | Requesting a Bid with the Service Provider Module |
Service Provider Module | Service Provider Module - Overview |
Material Management Module | Status Definitions - Material Batches |
Material Management Module | Step-by-Step User Guide - Material Management |
Service Provider Module | Step-by-Step User Guide for Service Providers |
Material Management Module | Unloading Material from Print Machines in QR App |
Flows - Other Modules | Delta Comparison |
Flows - Other Modules | Enhanced Security Module |
Flows - Other Modules | File Conversion Module |
Flows - Other Modules | Machine Analytics |
Flows - Other Modules | Quality Assurance |
Flows - Other Modules | Quoting |
Reporting - Accessing Data | Creating a Flow via Microsoft Power Automate |
Reporting - Accessing Data | Import API Data into Excel and PowerBI using PowerQuery - JSON files and direct Web API Access |
Reporting - Accessing Data | Installing the Authentise Custom Connector for Microsoft Power Automate |
Reporting - Accessing Data | Microsoft Power Automate - General How-To Use Guide |
Echo - Connect Your Printers | Echo Installation Guide |
Echo - Connect Your Printers | How to Ping Test your Printers |
Echo - Connect Your Printers | I am a Printer OEM and want to integrate my data with Authentise. |
Echo - Connect Your Printers | Preparing for an Echo Installation |
Echo - Connect Your Printers | Supported Printers |
Echo - Connect Your Printers | Supporting non-additive machines (like CNC) |
Echo - Connect Your Printers | What are the compatible printers? |
Echo - Connect Your Printers | What is Echo? |
Installation | Deployment Options |
Installation | Platform Security Description |
Installation | Support from Client IT Staff |
Installation | Technical Requirements to Host Our Software Locally / On-Premise |
Autodesk Integration | Autodesk Integration FAQ |
Autodesk Integration | Autodesk Prerequisites |
Autodesk Integration | Connecting Flows with Paperless Parts - Setting up the Integration |
Autodesk Integration | Using the Autodesk Integration |
General FAQ | How exactly do you charge? |
General FAQ | Is it Down? (Authentise.com) |
General FAQ | Is it Down? (Authentise.pro) |
General FAQ | What are your usage limits? |
Threads | Getting started with Threads |
Threads | How to Invite Users |
Threads | Integrations |
Threads | Threads User Types: Definitions and Capabilities |
Threads | Welcome to Authentise Threads - What is a Thread? |
AI - Revolutionize Your Data | Event Suggestion: Maximizing Productivity by Harnessing Conversation |
AI - Revolutionize Your Data | Introducing ThreadsBot: Revolutionizing Collaboration with Cutting-Edge AI |
AI - Revolutionize Your Data | Understanding Our Large Language Model (LLM) |
Legal Information | Authentise Standard Contractual Clauses Information |
Process Monitoring Module | Computer Vision - Step by Step Tutorial |
Legal Information | Data Processors |
Legal Information | Dependencies & Attributions |
Secure Delivery Module | Design Streaming - Step by Step Tutorial |
Process Monitoring Module | Do I have to stream my design to be able to monitor the print? |
Process Monitoring Module | How do I find my connection code in integrated devices? |
Secure Delivery Module | How do I find my connection code? |
Process Monitoring Module | How do I mount my webcam? |
Secure Delivery Module | How do I troubleshoot connection? |
Secure Delivery Module | How to add Authentise Streaming Client to Rasberry Pi |
Partnering with Authentise | How to make your 3D / CAD / CAM tools deployable with Authentise |
Secure Delivery Module | How to simulate a print? |
Secure Delivery Module | I already downloaded your App but I can't get past this first screen |
Process Monitoring Module | I can't connect my printer. |
Secure Delivery Module | I connected a new printer on a previously used port and the App doesn't recognize it |
Secure Delivery Module | I'm getting an error message saying "Port is unavailable" |
Secure Delivery Module | I'm running the App on Windows XP and my print won't start |
Secure Delivery Module | I'm stuck on "Warming up printer" |
Secure Delivery Module | My printer is not listed |
Partnering with Authentise | Partnership Types |
Process Monitoring Module | Printing the camera mount |
Partnering with Authentise | Start using 3Diax Modules |
Secure Delivery Module | This is going to be a long print. What should I know before I leave it alone? |
Secure Delivery Module | What about Slicing Settings? |
Process Monitoring Module | What kind of camera should I use? |
Secure Delivery Module | Where do I find the Authentise app in my computer? |