Flows - Setup / Tech Guides

If you have the Manager role, you have administrative privileges and you can add users via the Administration page. You can find this page by clicking on the person icon in the top right of the navigation bar and then on "Administration". See below: If you use Single Sign-On (SSO) then you will mo

As a means to protect our clients from malicious files, Authentise performs a number of checks and virus scans during the file upload process. If a file is flagged during these checks as being suspicious, the file is immediately quarantined to limit the damage or access that the file can gain. We al

The Group Qualifications feature offers user-defined controls that control access and permitted interactions with various bureau resources (Printer or Post Processor Types). This controls which users can edit data, for example, update a production workflow. User Groups - Authentise FLOWS Features

Customers can receive various updates as the order progresses through the system. If you are not currently receiving these alerts and would like to, please create a support request to adjust your bureau's setup. This is decision is typically made during the setup of your bureau and may need to be tw

Design cost is an optional cost that we can enable during your bureau's set up. This special cost is set at the Line Item level and is intended to record work effort that is completed for a Line Item before the Line Item goes into the production process. Design Hours are entered at the Line Item lev

Enabling Single Sign-On (SSO) for your bureau is a very useful configuration. While it is generally a straightforward process, there are complexities associated with each individual integration. There will be multiple parties involved in accomplishing this integration. Note: This configuration proce

If you want to print out a page with pertinent information related to an order that you're processing, we automatically generate a traveler. This is an "opt-in" feature. Please tell us if you want your bureau to have it.  The traveler includes basic information such as: • Order Identifiers • Rend

Locations are a powerful way to take control of order and task management throughout your manufacturing operation. At its core, the MES Location field is used to assign orders, line-items, and/or manufacturing resources to a specific location. This subsequently dictates which users can see and edit

Sometimes customers upload unintended data that must be removed from the system.  Our Data Spillage Process covers our procedure in responding to this kind of customer mistake. As always, a customers first action will be to delete line-item, models, or other resources they have uploaded in error. 

• How do I switch languages? Top right corner, right next to your name. • I don't see anything on the Home Page! That's right, there's nothing there. Just click on the links in the menu bar. Let us know what you would like to see on the home page. Now's your time. • How do I "sort" a table by col

The Authentise MES is supported by multiple pieces of software and each has its own group of supported browsers and operating systems. We strive to make this list as comprehensive as possible. If you do not see your preferred browser or OS and would like to chat, reach out at info@authentise.com.

If you have the Manager role, you have administrative privileges and you can add users via the Administration page. You can find this page by clicking on the person icon in the top right of the navigation bar and then on "Administration". See below: If you use Single Sign-On (SSO) then you will mos

You have some flexibility in defining what information is captured as an order is entered. Usually, that flexibility is greatest at the outset when we're deploying to your organization's bureau. Please think carefully about what you want to include. There are a number of different types of fields. I

Non-conformance Reviews are the newest type of Production Change supported within Authentise! This new functionality allows users to Flag Pieces for Nonconformance Review and initiates the Non-conformance Review process. By doing this, the flagged pieces will have a Non-conformance Review step adde

The way currencies are currently organized is a little temperamental so we've made a guide for you: Currencies are ONLY reflected in orders. That means that you have to have activated the Currency field when selecting your Order Fields. If you haven't done so, please contact us. Setting up Currenc